Onboarding Specialist - WFH in Sunrise, FL at HealthTrust Workforce Solutions

Date Posted: 3/23/2023

Job Snapshot

Job Description


At HealthTrust, we believe that healthcare isn’t defined by the four walls in which it’s practiced. It’s defined by its people. We pride ourselves on creating opportunities which expand skill sets, broaden career horizons, provide economic stability, and cultivate personal growth.

HealthTrust Workforce Solutions is a wholly-owned subsidiary of HCA Healthcare and a preferred partner to thousands of top-performing hospitals. We are the Healthcare industry’s largest managed services provider and a top ten largest healthcare staffing company, we put more than 28,000 professionals to work each year.


  • Competitive Pay
  • Comprehensive Training
  • Medical, Dental, Vision, And 401(K) Matching
  • Generous PTO and Paid Holidays
  • Retirement Planning And Savings Options
  • Tuition Assistance
  • On-Site Gym
  • Pet Insurance


Responsible for client service aspects as it relates to timely and quality fulfillment of client contract needs. Builds relationships with key decision makers and client enterprise. Establishes and maintains professional rapport with the client. Acts as key contact for Managed Services and their assigned portfolio of business. Drives process evolution to consistently optimize service performance. Provides onboarding support by assisting Program Manager, Program Professionals, and hiring managers with the onboarding process.

SUPERVISOR: Program Director

SUPERVISES: as assigned


  • Act as Key Liaison between Hiring Managers and Vendor Partners
  • Act as a key contact for all issues related to on-boarding
  • Responds in a timely and appropriate manner to various Vendor Partners with questions regarding the onboarding process. Must have good written and verbal communication skills
  • Work closely with Program Mangers and Program Professionals to ensure all required onboarding paperwork is complete, compliant, and uploaded
  • Discreetly and confidentially handle sensitive data. Maintains privacy, confidentiality, security and integrity of organizational data
  • Create urgency with Vendor Partners via email or phone, to encourage timely and accurate document submission by establishing target dates and monitoring document submission progress to deliver comprehensive documentation to the client facility for an on-time assignment start date
  • Other duties as assigned

Job Requirements


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

EDUCATION: Bachelor Degree in related field or equivalent experience highly preferred.


  • Five (5) years work experience, with four (4) years in service level industry and a proven track record measured by increased responsibilities
  • Able to communicate effectively and clearly in writing and orally, both in one-on-one and in group presentation situations
  • Ability to interact and communicate with all levels of staff and management
  • Ability to work well independently and within a team environment
  • Proficient in PC software packages, such as Microsoft Word, PowerPoint and Excel


  • Exert up to 20 lbs force occasionally and/or up to 10 lbs frequently
  • Requires prolonged sitting and occasional bending, stooping, and stretching
  • Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment
  • Requires the perceiving the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication, and to make the discriminations in sound
  • Requires normal range of eyesight to record, prepare, and communicate appropriate reports
  • Requires dexterity to type
  • Work is performed in and office environment and involves frequent contact with staff and the public
  • Must be willing to travel as required for projects

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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